A personal service
starts with a conversation

Send your journey details using our request form, or contact us by telephone, WhatsApp or email. We review every request personally. A booking is confirmed only when we accept the journey and agree the price and details.

The agreed price is confirmed when we accept your booking. Payment arrangements are agreed at that time. Airport waiting beyond the included first hour is charged at £10 per 15 minutes.

Genuine flight delays are not treated as cancellations. Provide your flight details so we can monitor changes and adjust the collection time accordingly.

Up to one hour is included for airport collections. After the first hour, additional waiting time is charged at £10 per 15 minutes.

Cancellation is free with at least 12 hours’ notice. With less than 12 hours’ notice, 50% of the agreed fare is charged. A no-show is charged at the full agreed fare.

We do not provide baby or child seats for safety and hygiene reasons. You may bring your own approved seat. Secure storage with the driver for your return can be arranged in advance.

The E-Class Saloon and Estate seat up to four passengers. The V-Class seats up to six. Please share your luggage requirements so we can confirm the right vehicle.

Yes. A Wi-Fi hotspot is available on request, subject to availability. Discreet, unbranded vehicles can be requested when arranging your booking.