A flight is only one part of your journey. Before you reach the terminal, there are bags to organise, collection details to confirm and a departure time to work around. A little preparation makes that first part of the day feel much calmer.
At MB Executive Cars, we arrange airport transfers personally. Whether you are travelling for business, heading away with family or returning home after a long trip, these are the details that help us plan your journey properly.
Start with your full journey details
When requesting a quote, share your collection address and postcode, your airport and terminal if known, your travel date and your flight details. Tell us whether you need an outbound journey, an arrival collection or both.
For departures, it helps to distinguish your flight’s departure time from the time you would like to be collected. Your airline’s check-in guidance is the right starting point for deciding when you need to be at the airport. We can then discuss your collection arrangements with that in mind.
If your plans involve more than one collection address, include each stop in your enquiry. It is much easier to consider the complete journey before confirming a price.
Give luggage a little thought
Passenger numbers are only part of choosing the right vehicle. Four people travelling with small overnight bags have different space requirements from four people carrying large suitcases.
Let us know the number and approximate size of your cases, along with any pushchairs, sports equipment or unusually shaped items. This helps us consider a suitable vehicle rather than relying on passenger numbers alone.
Our Mercedes-Benz fleet includes an E-Class Saloon, an E-Class Estate and a V-Class. We will discuss your requirements before confirming the arrangement.
Make your return journey part of the plan
If you would like a collection after your return flight, share the flight number, date and arrival airport when making your enquiry. Include the best telephone number for contacting you during your trip.
Airport collections include up to one hour of waiting time. Additional waiting is charged at £10 per 15 minutes. If you are unsure how the waiting arrangements apply to your journey, ask us before booking so that everything is clear.
For families bringing their own child seats, storage with the driver may be possible by prior arrangement. MB Executive Cars does not supply child seats, so please discuss what you will be bringing when you enquire.
Tell us about the details that matter to you
An early start, a tired child or a full working day after landing can change what you need from a transfer. You do not need to write a long itinerary, but a short note about your plans helps us understand your priorities.
You can also let us know about a preference for a particular vehicle. Availability and suitability are confirmed personally; selecting a vehicle on the enquiry form does not reserve it automatically.
Understand the next step
Our online form sends a journey request. We review the details, discuss availability and agree a fixed price with you before confirming a booking. No payment is taken through the enquiry form.
If your plans change after booking, contact us as soon as possible. Our cancellation terms allow free cancellation at least 12 hours before the journey, with a 50% charge for cancellation within 12 hours and the full charge for a no-show. You can read the full details in our booking policy.
A well-arranged airport transfer begins with a clear conversation. Share your plans, ask the questions that matter to you and let us look after the journey between your door and the airport.
Request your airport transfer, explore our airport connections or call 07500 609030.